River Valley Veterinary Clinic at 315 Bell Road in Niles, Michigan

Customer Reviews about River Valley Veterinary Clinic

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  I have been coming to River Valley Equine Clinic (and small animals) for years with my babies. I have never experienced anything but kind and caring service to my furbabies. When we had to make the hardest decision to put one of our cats down due to kidney failure they were so kind. The vet stayed in the room with us and soothed our baby as he went to sleep with soft words and rubbing his back as he slowly crossed the rainbow bridge. On another occasion, my daughter's friends dog got hit and the impact tore his skin off of his back. They took him to Magraine's in Mishawaka but they refused to treat him until payment was made in full. My daughter's friend had some money but Magraine's wouldn't accept anything less than payment in full. I directed my daughter to call RVC and ask what they could do for the dog. Let me tell you...THEY WERE AMAZING!! They came in after hours, treated the dog who had to be kept for a couple of nights and told my daughter's friend not to worry about payment that night, they would figure that out later. Which they did. Thank you River Valley Equine Clinic for your dedication to our babies and being so supportive during the hardest times of our lives.
  June 16, 2017

  by Loretta Bowes
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  I started taking my senior dog to RVC about 4 years ago. I've been very satisfied with his care, they have not cashed in on unnecessary procedures, keeping in mind his age. Recently, though, I've had to put him on rimadyl for arthritis and such. They used generic which is fine, but didn't disclose this, the label says rimadyl-g. They also charged me brand name price. I could have saved money on the rimadyl website program. Now they're charging me $15.00 to "transfer" my RX to mail order! Very disappointing. Guess can't have it all.
  March 10, 2017

  by Kelly Lesiuk
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  I had to drive my cat here in an emergency at 2am, and Dr. Brandt answered his phone and jumped out of bed to help us. He didn't ask for any money, and even offered help in case we ran out of gas trying to find an open gas station. When picking my cat up a few days later, the staff were very very kind. They accepted any form of payment necessary, and even let me set up a payment plan for the remaining balance. These people are very compassionate and caring. They really enjoy what they do, and it shows in the way they treat you, and especially your pet.
  January 18, 2017

  by Lindsay Britton

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About River Valley Veterinary Clinic in Niles